• How to create a Hub – Basics about Hubs
• Hub Mission, Overview, Flow and Pictures
• Picture of Hub flow
• Start up phases for a Hub
• Hub box supply list suggestions

 How to create a Hub – Detailed information for volunteers

Full Documentation for all Hub Jobs and Operations

• Job Descriptions all Volunteers

1. Hub Manager
2. Greeter
3. Message Taker
4. Information Manager
5. Resource Manager
6. Volunteer Coordinator
7. Medical Officer / Visiting Nurse / Reunification Officer
8. Radio Assistant
9. Radio Operator

• Educators Resource Book
• Quick Start Guide – Basic
• Quick Start Guide – Victory Heights specific example

• Hub message form
• Hub message form guide for Message Takers
• ICS 213 form and instructions
• Hub log form
• Hub situation report form
• Organization guides for Radio Operators and Message Managers
• Universal signs for Hubs
• Universal Communications Card for translations
• Pandemic Hub Operations Guidelines